As the Senior Communications Specialist, I played a key role in supporting the successful modernization of the My Portal Platform to RHC Connect. This system modernization project aimed to enhance efficiency, scalability, security, and user experience by leveraging state-of-the-art technologies and industry best practices.

As an IT Specialist, I played a critical role in the development and successful implementation of the Virtual Hearing Program for ABRA. In response to the operational challenges brought on by the COVID-19 pandemic, I collaborated with key agency leaders to design and implement a seamless, technology-driven solution that ensured essential regulatory functions could continue without disruption.

As an IT Specialist, I played a critical role in modernizing the DC Department of General Services (DGS) website, a project developed in collaboration with the DC Office of the Chief Technology Officer (OCTO).